Privacy policy

Commitment to Privacy

At velons.shop, we respect your privacy and are committed to protecting the personal data you share with us. This policy outlines how we collect, use, and safeguard your information.

Information We Collect

  • Device Information: When you visit the site, we automatically collect details about your device, including web browser, IP address, time zone, and cookies.

  • Order Information: When you make a purchase, we collect your name, billing/shipping address, payment information (including credit card numbers), email address, and phone number.

How We Use Your Information

We use the collected data to:

  • Fulfill orders and process payments.

  • Arrange for shipping and provide order confirmations/updates.

  • Screen for potential risk or fraud.

  • Provide you with information or advertising relating to our products (if consented).

Sharing Your Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store. We also use Google Analytics to help us understand how our customers use the site.

Data Retention

When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Your Rights (GDPR/CCPA)

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, please contact us at franzelme7531@hotmail.com.